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Last updated: 01/01/2026

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LOJISTICO LTD
STANDARD TERMS AND CONDITIONS OF CONTRACT
(UK – Freight Forwarding, Road Haulage & Consulting Services)

 

1. DEFINITIONS

"Company" means Lojistico Ltd. "Customer" means the party contracting with the Company. "Goods" means the cargo or items to which the services relate. "Services" means freight forwarding, road haulage coordination, logistics, and/or consulting services.

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2. APPLICATION OF TRADING CONDITIONS

All business undertaken by the Company is subject to these Standard Trading Conditions, which incorporate:
(a) the BIFA Standard Trading Conditions (Latest Edition) for international air, sea, and multimodal freight forwarding;
(b) the RHA Conditions of Carriage (Latest Edition) for UK domestic road haulage services;
(c) the Company’s Ancillary Notes and Charges, which apply to pricing, surcharges, operational rules, and commercial terms and are issued with quotations or are available upon request.

In the event of any inconsistency, these Standard Trading Conditions shall prevail.

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3. ACCEPTANCE AND INCORPORATION

Acceptance of a quotation, issuance of instructions, electronic confirmation, or permitting the Company to proceed shall constitute unconditional acceptance of these terms. The Customer warrants that it has read, understood, and agrees to be bound by them.

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4. STATUS OF THE COMPANY

The Company is not a common carrier. The Company may act as agent, principal, or subcontractor depending on the services provided, in accordance with the applicable BIFA provisions.

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5. SUBCONTRACTING

The Company may subcontract all or part of the Services on any terms it deems appropriate.

 

6. CUSTOMER OBLIGATIONS

The Customer warrants the accuracy of all information provided relating to the Goods and shall comply with all applicable laws, customs, sanctions, and trade regulations.

 

7. INSURANCE

Unless expressly agreed in writing, the Company does not provide insurance for the Goods. Insurance may be arranged upon written request at additional cost.

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8. CHARGES AND PAYMENT

All charges are due as invoiced and payable in full without set-off, counterclaim, or deduction. Charges, surcharges, fees, rate conditions, currency provisions, and operational costs are governed by the Company’s Ancillary Notes and Charges, which form a separate contractual document and are incorporated into this contract by reference.

All charges are payable in accordance with the Company’s credit terms as agreed from time to time. The Company reserves the right to withdraw or vary credit facilities at its discretion.

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9. LIEN AND RIGHT OF RETENTION

The Company shall have a general and particular lien on the Goods, documents, and any other property of the Customer in its possession or control for all sums due from the Customer, whether relating to the Goods in question or otherwise. The Company shall be entitled to retain and, upon reasonable notice, dispose of such Goods to satisfy any outstanding charges.

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10. FORCE MAJEURE

The Company shall not be liable for failure or delay caused by events beyond its reasonable control, including but not limited to acts of God, war, strikes, pandemics, port congestion, or governmental actions.

 

11. UK DOMESTIC ROAD HAULAGE

Where the Company contracts as principal for UK domestic road haulage, such services shall be governed by the RHA Conditions of Carriage (Latest Edition).

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12. CONSULTING & PROFESSIONAL SERVICES

Where the Company provides consulting, advisory, or supply chain management services not involving physical handling of Goods:
(a) such services are provided in good faith based on information supplied by the Customer or third parties;
(b) no guarantee of outcome, cost saving, regulatory approval, or commercial result is given;
(c) the Company shall not be liable for any indirect or consequential loss, including loss of profit, loss of business, or business interruption; and
(d) the Company’s total liability for consulting services shall be limited to the fees paid for the specific consulting service giving rise to the claim.

 

13. LIMITATION OF LIABILITY

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13.1 FREIGHT FORWARDING (BIFA)
Liability shall be limited in accordance with Clause 26 of the BIFA Standard Trading Conditions (currently 2 SDR per kilogram of gross weight).

 

13.2 UK DOMESTIC ROAD HAULAGE (RHA)
Liability shall be limited in accordance with the RHA Conditions of Carriage (currently £1,300 per tonne of gross weight).

 

13.3 EXCLUSION OF CONSEQUENTIAL LOSS
The Company shall not be liable for indirect or consequential loss, including loss of profit, market, or delay.

13.4 INCORPORATION BY REFERENCE
The BIFA Standard Trading Conditions and the RHA Conditions of Carriage are incorporated by reference only.
Copies and further details are available on the Company’s website at:

www.lojistico.com/bifa-terms

www.lojistico.com/rha-terms

13.5 STATUTORY RIGHTS
Nothing in these Conditions shall exclude or limit any liability or statutory right which cannot lawfully be excluded or limited under applicable law.

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14. CLAIMS AND TIME BAR

Any claim must be notified in writing within the time limits prescribed by BIFA or RHA as applicable. Any legal proceedings must be commenced within nine (9) months from delivery or scheduled delivery.

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15. DATA PROTECTION

Each party shall comply with applicable data protection legislation, including UK GDPR and the Data Protection Act 2018.

 

16. SANCTIONS & COMPLIANCE

The Customer warrants that the Goods and transactions do not breach applicable sanctions or trade controls and shall indemnify the Company against any breach.

 

17. GOVERNING LAW AND JURISDICTION

These conditions shall be governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

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