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  PRIVACY POLICY

Last updated: 01/01/2026

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Lojistico LTD (“Lojistico”, “we”, “us” or “our”) operates the website www.lojistico.com (the “Service”).

This Privacy Policy explains how we collect, use, store and protect personal data when you use our Service or engage with us for logistics and international freight services.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

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1. WHO WE ARE

 

Lojistico LTD is the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this Privacy Policy or how we handle personal data, please contact us using the details in the Contact Us section below.

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2. INFORMATION WE COLLECT
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Personal data you provide
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We may collect the following information:

  • Full name

  • Company name

  • Email address

  • Telephone number

  • Billing and delivery addresses

  • Shipment and customs-related information (such as sender and consignee details)

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Information collected automatically

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When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device and operating system information

  • Pages visited and time spent on the website

  • Date and time of access

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3. HOW WE USE YOUR PERSONAL DATA
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We use personal data to:

  • Provide and manage logistics and freight services

  • Respond to enquiries, quotations and bookings

  • Communicate with you regarding shipments and services

  • Comply with legal, customs and regulatory obligations

  • Improve our website and services

  • Maintain security and prevent fraud

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4. LEGAL BASIS FOR PROCESSING
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Under UK GDPR, we process personal data on the following lawful bases:

  • Performance of a contract – to provide our services

  • Legal obligation – to meet customs, transport and regulatory requirements

  • Legitimate interests – to operate and improve our business

  • Consent – where required

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5. SHARING YOUR INFORMATION
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We may share personal data with trusted third parties, including:

  • Freight carriers, agents and customs brokers

  • IT, hosting and website service providers

  • Payment processors, where applicable

All third parties are required to handle your data securely and only for the purposes agreed with us.

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6. INTERNATIONAL DATA TRANSFERS
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As we provide international freight services, personal data may be transferred outside the UK.

Where this occurs, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

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7. COOKIES
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We use cookies and similar technologies to:

  • Enable core website functionality

  • Analyse website usage

  • Improve user experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website.

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8. DATA RETENTION
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We retain personal data only for as long as necessary to:

  • Provide our services

  • Meet legal, accounting and regulatory requirements

Once data is no longer required, it is securely deleted or anonymised.

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9. DATA SECURITY
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We take appropriate technical and organisational measures to protect personal data.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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10. YOUR DATA PROTECTION RIGHTS
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Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, please contact us.

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11. CHILDREN’S PRIVACY
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Our Service is not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.

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12. LINKS TO OTHER WEBSITES
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Our website may contain links to third-party websites.
We are not responsible for the content or privacy practices of those websites.

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13. LEGAL DISCLOSURE

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We may disclose personal data where required to do so by law, regulation, court order or government authority.

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14. CHANGES TO THIS PRIVACY POLICY
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We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

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15. CONTACT US
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If you have any questions about this Privacy Policy or how your personal data is handled, please contact us.

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